Keeping our Patients Connected throughough the Coronavirus Pandemic

In the early stages of Lockdown, patients along with their families and friends were faced with the difficult news that Hospice visiting rules would be significantly restricted, in order to protect people and reduce the spread of coronavirus.

The consequences of this were that loved ones could not be together, resulting in increased isolation for people approaching the end of their lives.

Responding to these new circumstances, Alice House CEO Tracy Woodall issued a heartfelt appeal to source smart TVs and Facebook Portals, which would enable families to virtually connect, so that whilst they could not be in the same room together, they would at least be able to see each other and talk.

Within days of the online appeal’s launch, the Hospice received an overwhelming response from both the public and local businesses.

Greg Hildreth, Deputy Fundraising Manager said, “The response that we received to this appeal was incredibly fast and generous. It was wonderful to see our local community and businesses coming together to help during a very difficult time. The support that Hospice patients have seen throughout the pandemic has been truly remarkable and we would like to say a huge thank you to everyone who has helped.”


County Durham Community FoundationCounty Durham Community Foundation provided a grant of £4996 for 5G WIFI and 8 facebook portals through their Covid19 Sustainability Fund.

Support from the #NETCoronavirusAppeal will help us enable patients to keep in touch with their friends and families whilst visiting is restricted during the #coronavirus outbreak. Thanks to County Durham Community Foundation and all those who donated to the Appeal.

An award award of £2,800 to purchase 10 portals and 3 IPads was made possible through support to Tees Valley Community Foundation provided by EDF Renewables and an additional award of £495 to purchase a further IPad was supported by Teesside Relief in Sickness Fund.”

Smart TVs and funding were donated and all of the resources were in place within a week.

Among the donors were members of the general public, Hospice volunteers, regular supporters and staff members.

Many companies also came forward to donate, including Alice House Patrons Utility Alliance.

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Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.