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Accessibility Information

Our aims

This website has been created to be as accessible as possible for a wide audience, regardless of ability.  Our commitment to accessibility includes:

  • Working to ensure this site complies with accessibility standards in content, design and coding. These standards include the W3C Web Accessibility Initiative and the Disability Discrimination Act.
  • Working with real users with different needs to ensure that any problems are identified and solutions developed.
  • Ensuring any rich media is also presented in an accessible way.

Guidelines

The accessibility guidelines we follow include:

  • Allowing users to control text sizes.
  • Using an easy to read font type.
  • Ensuring suitable foreground and background colour contrast.
  • Using clear and simple grammar.
  • Providing meaningful text equivalents for pictures.
  • Providing simple, consistent site navigation.
  • Ensuring the target of each link is clearly defined.
  • Providing a sitemap.
  • Providing navigational shortcuts for users of text only browsers and page readers.
  • Using appropriate structural mark-up to maximise browser support.
  • Ensuring content and functionality is available to users without content style sheet (CSS), image and script support.

Contact us

We are continually reviewing and testing this site in line with technology changes however we are keen to know your experience of the site, and we will try hard to solve problems as we become aware of them.

Please if there are things you find difficult or if you have constructive feedback.


I want to find out what's happening at Alice House Hospice

What's on

Forget Me Not

Colour Run 2025

Hartlepool Motor Show

Latest news

Headland Shop Reopens on Northgate

We’re delighted to announce that our much-loved Headland Shop on Northgate has officially reopened its doors – and it’s looking better than ever!

Inspiring Volunteers- Simon Corbett

Risk taker, former undercover cop, champion of the unemployed and passionate advocate for Alice House Hospice. Simon Corbett is a man with a mission - to raise awareness of how much the charity needs volunteers from all walks of life.

Fundraise for us Fundraise for Us - Colour Run

How can you help?

Sign up for the Hospice Lottery. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
  • Registered charity No. 510824
  • Company No. 1525658
  • © Alice House Hospice 2025

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.