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Alice House Hospice Complaints Form

At Alice House Hospice we are committed to providing excellent service to patients, their carers, our donors and our supporters. We value your opinion and have a few ways you can let us know how you feel.

When we do not meet their expectations, we want to know so that we can make amends, if possible, and improve what we do.

If you have a complaint about our service you can visit our Complaints, Comments & Feedback page or simply complete the form below and click submit.


Name
Address
Thank you for submitting details of your complaint, you will shortly receive an email confirming receipt of the details and advising you of the next steps; please check your spam/junk mail boxes as it may go into one of those.

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Latest news

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Thank you Frances Connolly, the founder of the PFC Trust, for generously funding a transformation in our patient gardens.

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Alice House Hospice is appealing to the community in a volunteer drive to help support their charity shops.

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Two local firms have come forward to sponsor Alice House Hospice’s first event of 2024 and their first ever Men’s Day Out, a five-mile sponsored walk taking place on Saturday 10 February.

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How can you help?

Sign up for the Hospice Lottery for a chance to win one of 26 weekly prizes. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
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  • © Alice House Hospice 2024

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.