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Alice House Hospice Complaints Form

At Alice House Hospice we are committed to providing excellent service to patients, their carers, our donors and our supporters. We value your opinion and have a few ways you can let us know how you feel.

When we do not meet their expectations, we want to know so that we can make amends, if possible, and improve what we do.

If you have a complaint about our service you can visit our Complaints, Comments & Feedback page or simply complete the form below and click submit.


Name
Address
Thank you for submitting details of your complaint, you will shortly receive an email confirming receipt of the details and advising you of the next steps; please check your spam/junk mail boxes as it may go into one of those.

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What's on

Forget Me Not

Colour Run 2025

Hartlepool Motor Show

Latest news

Headland Shop Reopens on Northgate

We’re delighted to announce that our much-loved Headland Shop on Northgate has officially reopened its doors – and it’s looking better than ever!

Inspiring Volunteers- Simon Corbett

Risk taker, former undercover cop, champion of the unemployed and passionate advocate for Alice House Hospice. Simon Corbett is a man with a mission - to raise awareness of how much the charity needs volunteers from all walks of life.

Fundraise for us Fundraise for Us - Colour Run

How can you help?

Sign up for the Hospice Lottery. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
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  • Company No. 1525658
  • © Alice House Hospice 2025

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.