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General Feedback/Comments/Suggestions Form

In order to keep improving it’s important to understand what we do well alongside what we do badly (there is a separate process for making a complaint).

We love to pass on compliments to our staff across all of Alice House, it’s so good to know that our staff are appreciated. However, we do also understand that there may be times when our users want to let us know what else we could do or how we might do things differently.

Please use the form below to send us your comments, and thank you for taking the time to do so.



I want to find out what's happening at Alice House Hospice

What's on

Forget Me Not

Colour Run 2025

Hartlepool Motor Show

Latest news

Headland Shop Reopens on Northgate

We’re delighted to announce that our much-loved Headland Shop on Northgate has officially reopened its doors – and it’s looking better than ever!

Inspiring Volunteers- Simon Corbett

Risk taker, former undercover cop, champion of the unemployed and passionate advocate for Alice House Hospice. Simon Corbett is a man with a mission - to raise awareness of how much the charity needs volunteers from all walks of life.

Fundraise for us Fundraise for Us - Colour Run

How can you help?

Sign up for the Hospice Lottery. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
  • Registered charity No. 510824
  • Company No. 1525658
  • © Alice House Hospice 2025

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.