Care Quality Commission
In October 2023 Alice House Hospice received an unannounced inspection from the Care Quality Commission.
The CQC report reflects the excellent care that the Hospice delivers and how it strives to provide a service which is Safe, Effective, Caring, Responsive and Well-led. An overall ‘Good’ rating was given, with each of the 5 Key Lines of Enquiry scoring Good.
The CQC report states ‘Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.’
For more information about the Care Quality Commission please visit https://www.cqc.org.uk/