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Quality Accounts

Alice House Hospice Hospice sets out to ensure that every person, to the last moment of their life, is treated with dignity and respect and given the support and care they need; the patient is at the heart of all of our activities.

As a requirement of the Health Act 2009 and subsequent Health & Social Care Act 2012, we produce an annual Quality Account document which measures our services by reviewing patient safety, effectiveness of treatments and care and feedback from patients and families about the care we provide.

The Quality Account is an important way for the Hospice to report on local services contracted to the NHS, which are measured by progress against the past year’s quality improvement priorities and identification of the priorities for the year ahead.

To find our more about Quality Accounts, visit the NHS website here.

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Forget Me Not

Colour Run 2025

Hartlepool Motor Show

Latest news

Grand Reopening of Headland Shop on Northgate

We are delighted to announce the grand re-opening of our Northgate shop on Thursday 22nd May at 10am.

A Beautiful New Summer House for Alice House Hospice

Alice House Hospice is delighted to announce the official opening of a brand-new furnished Summer House, generously funded by The Teesside Family Foundation and their charity partners, Queensway Dental Clinic.

Fundraise for us Fundraise for Us - Colour Run

How can you help?

Sign up for the Hospice Lottery. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
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  • © Alice House Hospice 2025

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.