Complaints, Comments & Feedback
At Alice House Hospice we are committed to providing excellent service to patients, their carers, our donors and our supporters. We value your opinion and have a few ways you can let us know how you feel.
When we do not meet their expectations, we want to know so that we can make amends, if possible, and improve what we do.
At Alice House we want to make sure that the care and services we give meet your needs.
We will use your feedback to improve Hospice services and it may be shared with the NHS Commissioners to help secure funding.
All feedback will be anonymous unless you consent to share your experiences.