Volunteer Weekend Ward Clark / Receptionist

We are seeking to appoint a Volunteer Weekend Ward Clark / Receptionist to support the Medical and Nursing Team through the provision of a high-quality administration service within the Inpatient Unit to enable effective and efficient delivery of services in line with the Hospice’s strategic objectives.

Main Duties

  • Reception Duties – meeting and greeting visitors, providing a warm and welcoming environment.
  • Providing parking passes or signposting to external parking.
  • Dealing with telephone enquiries forwarding to relevant team member or taking messages when staff are unavailable.
  • General administrative duties (scanning / copying / filing).
  • Receipting donations and gifts.
  • Adhering to all Hospice Policies and Procedures.
  • Attending mandatory training as required.

Desirable Skills & Qualities

  • To be able to work as part of a team.
  • Excellent organisational skills.
  • Good IT skills including knowledge of the full range of software within Microsoft Office and using the Windows operating systems in a networked environment.
  • Experience and knowledge of using administrative equipment i.e. photocopiers, shredder, franking machine, fax machine, and Smartboard.

Person Specification

  • Friendly and approachable.
  • Flexible with available free time.
  • Excellent communications skills.

Volunteer Benefits

  • Gain valuable experience from a friendly Administration Team in Reception / telephone / admin.
  • Access to training and personal development opportunities.
  • Supporting a vital local charity, providing care to families throughout Hartlepool, Stockton and East Durham.

Accountable to:    Information Governance Manager

  • Registered charity No. 510824
  • Company No. 1525658
  • © Alice House Hospice 2024

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.