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Dementia Friends

We're working to become Dementia Friendly

The word 'dementia' describes a set of symptoms that over time can affect memory, problem-solving, language and behaviour.

Here at the Hospice we help meet the needs of patients with dementia and provide dementia training to staff. We are continuously adapting to improve the service we provide to our patients with dementia.

To support patients, Alice House is now using the ‘This is Me’ tool; a document for patients to complete to tell staff about their needs, interests, preferences, likes and dislikes just once, enabling us to adapt to their routine which causes less confusion and distress.

Our rooms have been ‘dementia friendly decorated’ and we have introduced the use of dementia friendly clocks to support patients’ orientation between day and night

We have display boards in all rooms showing the date and the names of staff. All staff introduce themselves and wear photo ID badges.

Finally, we support open visiting and encourage family involvement. We also support John’s campaign which promotes the right to stay with people with dementia and the right of people with dementia to be supported by their family carers.

To find out more about dementia and to become a dementia friend visit the Alzheimer’s Society website.


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Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.