Inpatient Unit

The Hospice’s Inpatient Unit provides short-term specialist palliative care for patients and their families within the Hartlepool and East Durham area. The focus of our Specialist Palliative Care is a Multi-Disciplinary Team of professionals who provide patients with individualised care whilst promoting and maintaining the best quality of life possible.

"The kindness, compassion and warmth from the whole Hospice Team is so reassuring that panic begins to subside. This Hospice is a place of healing due to every person playing their part. Thank You."

Specialist palliative care is provided for anyone living with a life-limiting illness such as cancer, chronic chest diseases, multiple sclerosis, end-stage heart failure amongst others. We take into account the physical, spiritual, psychological and social needs of the patient and their family.

Patients are admitted to the Inpatient Unit for many reasons. Some are admitted for pain control or other symptoms associated with their illness and will return home when the problem has been resolved. Others are admitted during the last few weeks or days of life when it may be more difficult to provide care at home or the Hospice is the patient’s preferred place of care.

The Unit is supported by a Consultant led Multi-Disciplinary Team which includes healthcare professionals such as: Hospice Doctors, Nurse Practitioners, Registered Nurses, Senior Healthcare Assistants, Healthcare Assistants, Complementary Therapist, Physiotherapist and Occupational Therapist. This specialist team allows a holistic approach to each individual’s care plan enabling their needs and wishes to be considered.

All of our patients have access to their own individual room with en-suite facilities and the beautiful gardens surrounding the Hospice.

Every patient’s individual nutritional needs are assessed and home cooked food is provided; whatever and whenever the patient would like it.

The Hospice employs a high ratio of staff to patients to ensure the delivery of an excellent quality service and personalised care for the patient. Each patient is fully involved in decisions made about their treatment and care, enabling them to retain dignity and control.

This care extends to carers, family and friends as they go through the stages of the illness. All staff and volunteers aim to create a relaxed and welcoming environment where there is a balance between specialist clinical expertise and comfort allowing individual choice wherever possible.

Future patients and their families are welcome to have a look around the Inpatient Unit prior to admission. The rooms are spacious and bright with a homely relaxed feel; each room has an en suite shower and toilet, TV and garden patio area. The rooms have a Patient and Visitor Information File and Welcome Pack to provide information required whilst accessing Hospice services. The Welcome Pack includes a survey that provides patients and their families the resources to let us know if there is anything else we can do to improve the services we deliver.

We are here to ensure the people within Hartlepool and East Durham are given the opportunity to benefit from the quality services we provide. To access the Inpatient Unit services a health care professional can make a referral with the appropriate information required for admission to be considered.

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Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.