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Referring someone to Alice House

Here you will find information about how to refer to all of our services along with copies of referral forms.

Alice House Hospice provides specialist palliative care to all adults over the age of 18 who live across the Hartlepool area and within East Durham.

Professionals wishing to refer to our range of services can complete one of our attached referral forms indicating the service required.  The completed referral form provides us with the information required to process and prioritise the referral and allows us to identify patient care needs.

We aim to acknowledge referrals received within 2 hours of receipt Monday-Friday, 9am-5pm.

If we haven’t covered everything here please Contact Us for more information.

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Alice House Hospice and one of our longest-standing supporters, EDF recently celebrated their partnership with representatives of Hartlepool Power Station being presented with a new plaque to mark their support.

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Hartlepool resident Wendy Glaister-Smith has won first prize in the Alice House Hospice Lottery twice and is sharing her story to urge others to join the weekly draw to help secure the future of Hospice care for local families.

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How can you help?

Sign up for the Hospice Lottery. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
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  • © Alice House Hospice 2025

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.